Job Description

Job Skills / Requirements

• Provide a high level of customer service in a challenging and dynamic environment 
• Monitor site visitors, cameras, and alarm systems to ensure safety and access in accordance with the site policies and procedures 
• Attend and investigate security alarms and emergencies in a timely and professional manner 
• Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns 
• De-escalate crisis situations, provide support and liaise with emergency personnel, including; police, fire and paramedic resources
• Exercise crowd control and evict trespassers
• Write clear and detailed reports, including incident, emergency, liability and day to day reports 
• Provide first aid and medical response when required to any person(s) 
• Utilize two-way radios and computer applications to communicate site activities 

Job Requirements: 

• Excellent communication skills, both written and verbal
• Strong observational and active listening skills  
• Excellent customer service skills
• Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision 
• Must have a flexible schedule (days, evenings, nights, weekends)
• Positive attitude and willingness to learn
• Ability to work well with others in order to achieve collective goals
• Ability to walk 20/30km and stairs

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Education Requirements (Any)

High School Diploma/GED

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation