Job Description
Job Skills / Requirements
Job Description
• Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
• Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
• Attend and investigate security alarms and emergencies in a timely and professional manner
• De-escalate crisis situations, provide support and liaise with emergency personnel, including; police, fire and paramedic resources
• Exercise crowd control and evict trespassers
• Write clear and detailed reports including incident, emergency, liability and day to day reports
• Provide first aid and medical response when required to any person(s)
• Utilize two-way radios and computer applications to communicate site activities
• Handle Lost & Found items and inquires
Job Requirements:
• Excellent communication skills, both written and verbal
• Excellent customer service skills
• Strong observational skills
• Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision
• Ability to walk 18/20km and stairs
• Must have class 5 Full Driver's Licenses
#IND13
Education Requirements (Any)
High School Diploma/GED
Additional Information / Benefits
This job reports to the Client Service Manager
This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.
Number of Openings for this position: 6