Volunteer Resources Coordinator (Volunteer Resources)
Cincinnati, OH, United States of America


Great Parks of Hamilton County is accepting applications for a Volunteer Resources Coordinator based at Winton Centre. This position recruits, organizes and coordinates individuals and groups, as well as collaborates with outside agencies, to ensure a competent and diverse team of volunteers is available to support the organization’s mission, programs, services and event needs.

This position requires occasional evening and weekend work to support volunteer events and programs.

Job Skills / Requirements

Organizes, coordinates and manages the recruitment, screening, training, placement and recognition of volunteers; develops orientation materials; schedules and implements orientations; appropriately screens and matches volunteers with positions; follows up with volunteers concerning assigned roles; coordinates and implements volunteer recognition events, activities and benefits programs.

Collaborates with staff to identify roles and projects for volunteers that meet the needs and goals of the park district; assists staff with supervision, training and recognition of volunteers.

Communicates professionally with staff and volunteers; notifies Manager of Volunteer Resources of sensitive matters in a timely manner; assists with emails and other communication to volunteers; writes and edits articles and information for the volunteer and employee newsletters, park publications, park website, brochures and on-line platforms.

Organizes, coordinates and implements volunteer educational opportunities; identifies and schedules speakers for volunteer meetings; promotes appropriate internal and external trainings to volunteers.

Measures and evaluates volunteer programs and projects; maintains recordkeeping systems for tracking volunteer hours and other data with consistent procedures; contributes data for reports.

Cultivates a mutually beneficial relationship with the community to increase engagement and reach; promotes the volunteer program to gain community and organizational support; implements effective strategies to recruit and retain qualified volunteers with the appropriate abilities and aptitudes; works to expand the park district’s demographic reach, including teens and underrepresented communities; attends volunteer, job and community fairs.

Monitors expenditures for the program against the approved budget; follows all park district purchasing policies and procedures.

Maintains current working knowledge of best practices in volunteer resources management.

Serves on local and regional committees and boards and participates and communicates with outside organizations to represent Great Parks and to keep informed of developments and trends in the volunteer resources field.

Performs job duties in accordance with Great Parks of Hamilton County’s policies, procedures, and performance expectations.

Maintains confidentiality of confidential and sensitive information.

Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required.

Identifies and develops potential partnerships.

Utilizes and promotes environmentally sustainable practices and processes.

Performs other job duties as assigned.


Fleet vehicles; mobile devices; computer; presentation devices; standard office equipment.

GPHC Volunteers and staff; local agencies, both public and private; general public and other job contacts.

Non-public records and sensitive public information contained in volunteer personnel files such as social security numbers, investigations and other confidential or sensitive information.

Normal office working conditions; occasional exposure to typical traffic conditions and hazards when traveling to other parks and work locations; occasional exposure to extreme heat and cold, rain, snow, noise, biting and stinging insects and plant irritants when implementing projects in the field.

The following physical demands are typically exhibited by position incumbents performing this job’s essential duties and responsibilities. These physical demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

The employee regularly exhibits manual dexterity performing job duties and frequently talks and hears when working and interacting with job contacts.

The employee frequently sits for extended periods of time and occasionally stands and walks;

Employee typically exhibits normal vision demands.

Employee regularly lifts items up to 10 pounds, and occasionally lifts items up to 25 pounds.

Knowledge of: best practices in Volunteer Resource management; park programs and activities; public relations; supervisory principles and practices; communication; volunteer and employee training; staffing and recruitment; project management; management principles and practices; computer software, programs and applications.

Ability to: apply management and volunteer resources principles to practical work situations; resolve difficult and sensitive volunteer issues; be analytical, results and goal oriented; organize and coordinate multiple work functions; exhibit good problem solving and good judgement in keeping with the mission of the park district; maintain confidential and sensitive information; understand and demonstrate respect for cultural and socio-economic differences; support a working atmosphere consistent with Great Parks’ equal employment opportunity; embrace and support constructive change; consistently follow safety and security procedures and practices; contribute toward building a positive team working environment; establish and maintain an effective working relationship with associates, officials, general public, and other job contacts.
Skill in: leadership; public relations; organization; team building; listening; conflict resolution; working in complex, multi-disciplinary environment; planning, scheduling and organizing work; operation of computers and application of job software; verbal and written communication; speaking effectively before groups; collaborating and networking with other agencies, organization and businesses; collecting and evaluating data; maintaining accurate work records; supervising volunteers.

Education Requirements (Any)

Associates Degree

Certification Requirements (Any)

State Motor Vehicle Operator's License

Additional Information / Benefits

An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is:
Associate's Degree in Business, Social Sciences, Marketing, Public Relations, Public Administration, Organizational Leadership or related field of study with at least two years’ experience managing volunteer programs or ability to demonstrate a comprehensive knowledge of public relations, business and volunteer programs.
Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

State Motor Vehicle Operator’s License that meets GPHC current carrier guidelines.

Starting Range for this position will be between $19.3680-$24.21/ hour depending upon experience.

Applications must be received by 11:59 pm on Friday 08/30/2019

Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Pension/Retirement

Screening Requirements: Motor Vehicle, Criminal Background Check

This job reports to the Manager of Volunteer Resources

This is a Full-Time position 1st Shift.

Number of Openings for this position: 1