Job Description

Overview

For 50 years, Prosegur has been helping make the world a safer place. Today, more than 175,000 employees across 36 countries combine experience, technology, and innovation to protect the people, clients, and communities we serve. 

Our people are at the heart of what we do. Whether working on-site with our clients or supporting our teams behind the scenes, every employee plays an important role in delivering the safety, service, and trust our clients depend on every day. 

At Prosegur, you’re not just joining a security company. You’re joining a global team with opportunities to learn, grow, and make a difference. 

Job Skills / Requirements

We’re hiring reliable, experienced Retail Store Detectives! The persons in this position will maintain a safe and secure environment for customers and co-workers by patrolling, monitoring premises, and performing search procedures. All positions require the ability to work retail store business hours. Regular attendance is expected, and schedules will be offered based on the business needs and availability.  

Duties and responsibilities included, but not limited to:  

• Alertly monitor CCTV cameras focused on protecting employees, assets, and brands. This position can remotely or directly support the prevention and apprehension of external and internal theft, following company policies.
• Remain calm and communicate with on-site assets protection security, law enforcement, and store leadership, while professionally documenting and escalating incidents. 
• Circulate among visitors, patrons, and employees to preserve order and protect property
• Guard, patrol, and monitor industrial or commercial premises to prevent safety hazards, theft, violence, or infractions of rules
• Enforce rules, regulations, policies, and procedures, and respond to emergencies requiring security assistance
• Write detailed narrative reports and maintain daily activity reports (DARs), including investigating and preparing reports on incidents
• Assist customers, employees, and visitors in a courteous and professional manner
• Monitor for irregular or unusual activity
• Secure facility and designated areas
• Enforce facility and company policies and procedures
• Must have 1-2 years of Store Detective/Secret Shopper experience
• Must be able to stand for long periods.
• Retail experience a plus.
• Must have CCTV experience. 

License #3801303731  

#NCR123  

Education Requirements (All)

High School Diploma

Additional Information / Benefits

At Prosegur, we believe in supporting our employees both at work and beyond. We offer a competitive benefits package designed to support your health, well-being, and future. Benefits may vary based on position, location, and eligibility, with additional details provided throughout the hiring process.

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days