Job Description

Job Skills / Requirements

Job Title: Closed Patrol Security Officer

Position Overview: The Closed Patrol Security Officer is responsible for maintaining a safe, secure, and welcoming environment within the shopping center. Operating a company-provided vehicle, this officer conducts routine patrols of parking lots, walkways, and common areas, ensuring the protection of property, tenants, and guests.   

Key Responsibilities:

• Conduct regular patrols of the property using a company provided vehicle to deter and detect unauthorised activity, suspicious behaviour, or safety hazards.
• Monitor parking lots, building perimeters, and common areas to ensure compliance with property rules and regulations.
• Provide visible security presence and excellent customer service to tenants, employees, and visitors.
• Respond promptly to incidents, disturbances, accidents, or emergencies; document and report all occurrences accurately.
• Communicate effectively with property management, law enforcement, and emergency personnel as needed.
• Complete detailed daily activity reports and incident reports as required.
• Operate and maintain assigned golf cart and equipment in a safe and responsible manner.
• Adhere to all company policies, safety procedures, and post orders.

Qualifications:  

• Must be 21 years or older.
• Valid driver’s license with a clean driving record (required).
• Valid PPSB Unarmed Security license (preferred).
• Previous experience in security, law enforcement, or military (preferred).
• Strong observational and reporting skills.
• Ability to work independently and make sound decisions under pressure.
• Must be able to stand, walk, and drive for extended periods.
• Excellent written and verbal communication skills.

Work Environment:

• Outdoor setting. Officer will have an inside post/vehicle to maintain during harsh weather.
• Exposure to various weather conditions.
• Shift schedules include evenings, weekends, and holidays.

Education Requirements (All)

High school diploma or equivalent

Certification Requirements (All)

North Carolina Guard Card
NC Driver's License