Job Description
Shift Supervisor - Unarmed Security
(Operations)
Hermiston, OR, United States of America
Job Skills / Requirements
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
· Demonstrate and set example of excellence by adhering to all FCS uniform and grooming guidelines and procedures
· Adhere to and educate employees on above mentioned policies
· Effectively communicate with Account Manager regularly
· Ensure all required reporting and contract compliance requirements are met for assigned site
· Assure regular communication of issues or concerns with FCS assigned personnel and client
· Handle any escalated security issues or emergency situations appropriately
· Communicate staffing needs to the Account Manager
· Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, training, and recognition)
· Assure that employee grievances are heard and resolved (with help from Account Manager and/or HR team) and that personnel files are updated accurately and timely
· Assures communication of policies, company announcements and job openings is received and understood by all personnel
· Meet all contractual scheduled hours with a minimum of unbilled overtime
· Coordinate and conduct OTJ site specific training
· Ensure employees understand, read and know how to locate post assigned orders
· Manage uniforms, equipment and vehicles assigned to site
· Take a proactive approach in communicating with client and meeting their needs. Listen to issues, provide expertise and possible solutions. Ensure overall satisfaction
· Utilize Ehub for scheduling, billing and to produce reports (Scheduling Activity, invoice aging, compliance)
· Create, maintain and enhance a positive work environment
· Understand and communicate the FCS mission and embed it in site culture
· Attend all scheduled meetings for additional training and updates provided by Sr Leadership
Education Requirements (All)
High School Diploma or GED
Additional Information / Benefits
This job reports to the Gary Taylor
This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.
Number of Openings for this position: 1