Shift Supervisor (Customer Service )
Hermiston, OR, United States of America

Overview

For over 20 years First Coast Security has had the privilege of partnering with customers in the commercial, residential, and government sectors around the country. Our passion lies in protecting each customer’s best interests — whatever, wherever, and whoever that may be. We provide world-class services, delivered by highly trained professionals who are inspired to serve at their utmost potential. We ensure this by recruiting, training, and retaining people who share our commitment to excellence. Our company has grown tremendously by adhering to its core values of excellence, courage, integrity, and professionalism.

Job Skills / Requirements

First Coast Security is a professional security company looking for those that take pride in themselves and what they do. We are recruiting for Data Center Security Officers with Security Supervisor potential. These candidates will have 90 days of training first working as a Security Officer, CICO Officer, Control Room Officer and then Supervisor. The pay is up to $22hr. Final evaluations will determine if more training is needed and which position will best fit you at that time. *Shift Varies!*

Essential Duties and Responsibilities

Security Officer: primarily patrols the facility hourly, reports breaches and unusual circumstances, responds to alarms, greet visitors, and receive and report deliveries.
CICO Officer: primarily will control ingress and egress which includes inspection and screening of individuals and items in most secure areas of facility.
Control Room Officer: primarily monitors CCTV, control site access, dispatch officers to alarm related incidents, update daily work log, investigate, and create incident reports.
Supervising Officer:  will primarily be responsible for overseeing the daily operations. This includes ensuring the daily safety and security of the facility to include: the day-to-day operations while leading, training, and ensuring compliance with federal, state, and local standards as well as facility policies and procedures. The Supervisor monitors completion of security activities and partners with the Security Account Manager and Officers to support any operational issues. 

Required Skills/Abilities:

  • Knowledge of or ability to learn security operations and procedures.
  • Ability to maintain professional composure when dealing with unusual circumstances.
  • Ability to adapt to changes in the external environment and organization.
  • Ability to write routine correspondence, including logs and reports.
  • Good organizational skills and the ability to provide high quality customer service
  • Ability to maintain professional composure when dealing with unusual circumstances.
  • Ability to adapt to changes in the external environment and organization.

Experience Requirements

Meet one or any combination of the following:

  • Three (3) years security management experience
  • Demonstrated supervisory experience in security
  • Experience leading a team
  • Bachelor’s degree preferred

***Please note that the safety and health of all individuals are priority for us here at First Coast Security. Therefore, during this hiring process, we are ensuring that we meet the state’s mandatory requirements concerning social distancing during the COVID-19 pandemic. This includes but is not limited to using electronic resources in place of face to face interviews as well as conducting training webinars online to ensure compliance with the contract and state’s training requirements. Only when your physical presence is absolutely required during your process, we will ensure that no more than 10 individuals are in the office at any given time and social distancing of 6 feet or more are in effect***

Education Requirements (Any)

High School Diploma

Certification Requirements (Any)

First Aid/CPR/AED
Valid Drivers License

Additional Information / Benefits

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Short Term Disability, 401K/403b Plan


This job reports to the N/A

This is a Full and Part-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.