Site Security Supervisor (Operations Department)
Austin, TX, United States of America

Overview

Priebe Security Services, Inc. is a privately owned, Austin based, company dedicated to providing quality security services to commercial real estate clients. We are experiencing tremendous growth and are looking for experienced, highly motivated individuals with great attention to detail and a drive to succeed, to fill our Security Officer positions. At Priebe Security, we recognize that our employees are the cornerstone of our success. We are dedicated to providing our employees with competitive pay structure, comprehensive benefits and quality work environments that value their well-being, diversity and individuality. We believe that investing in our employees and assisting them in achieving their personal and professional goals enables us to realize long term success as a company. In an independent survey conducted by the Austin American Statesman our employees have voted our company as one of the Top Workplaces in Austin for five years in a row!

Job Skills / Requirements

Site Security Manager will serve as liaison between Priebe Security and the client.  Responsible for overall management of building safety and security program including security officer staffing and performance. Motivates and develops staff by providing leadership and necessary tools needed to perform their job duties. Site Security Manager supports property management team and ensures contract compliance, service quality, and customer satisfaction.  

Key Responsibilities:

  • Serve as a primary point of contact for customer and Priebe Security management team
  • Respond to client concerns, communicate instructions to officers, follow up on questions or special requests
  • Review daily reports for completeness, accuracy, and efficiency. Ensure that information gets relayed to customers in a timely manner. Respond to employee questions and requests
  • Responsible for scan points maintenance and regular review of discrepancy reports to ensure 100% checkpoint and tour completion for each post
  • Maintain procedure manuals/post orders for site and all positions, ensure emergency contacts and procedure accuracy
  • Communicate any procedural changes to employees through pass-downs and training
  • Provide direct supervision to security officers including performance management, coaching and mentoring utilizing SMART goals and progressive discipline
  • Collaborate with recruiting manager for candidate selection. Interview candidates, identify qualified back-up sources for filling in vacancies
  • Ensure completion of all training including initial job training and required certification compliance as well as monthly training topics and cross-training
  • Conduct regular team meetings/training
  • Coordinate emergency preparedness activities
  • Work with scheduling team to ensure adequate levels of trained workforce, manage officer schedule assignments and replacements for absences
  • Responsible for inventory and maintenance of equipment and work area assigned to security team. Inspect for cleanliness, coordinate service and repairs of inoperable or damaged equipment
  • Schedule regular security program performance review meetings with client and Priebe Security management team
  • Participate in budget planning, provide input and recommendations for greater efficiencies and overall service improvement
  • Ensure completion and accuracy of regular building systems inspections and audits
  • Perform various additional duties as directed by property management
  • Enforce company standards of conduct, policies and procedures

 

 

Essential Skills and Abilities:

Natural relationship builder with integrity, reliability and emotional intelligence

Excellent written and verbal communications skills with high attention to detail

Critical problem solving and ability to maintain in control during high pressure and emergency situations

Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form

Positive attitude and excellent customer service skills

Demonstrated leadership ability

Time management and organizational skills

Intermediate computer skills

 

Qualifications:

High School Diploma or GED, some college preferred

Minimum of 3 years of security/law enforcement or customer service experience

2 years of leadership/supervisory experience

Clean driving record

Must be able to pass a background check and drug test

Must be able to meet all TX DPS Level I & II licensing requirements

 

 

 

 

 

Additional Information / Benefits

We have an employee focused culture and provide our employees with a comprehensive benefits package, paid time off, company paid Gold's Gym membership, professional development and career advancement opportunities.

We are proud to provide superior customer service while maintaining a great work environment.

In honor of your previous Military Service, Priebe Security Services, Inc. will pay for all of your administrative licensing fees!

Priebe Security Services, Inc. is a tobacco free workplace.

TX DPS #B13087

PRIEBE SECURITY SERVICES, INC. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days


This job reports to the Kirby Roundtree

This is a Full-Time position 1st Shift.

Number of Openings for this position: 1