Job Description

Customer Service Manager + $500 Sign-On Bonus* (402: Rock Hill, SC) $16/hr (402)
Rock Hill, SC, United States of America


With more than 40 years of experience, American Security is the trusted industry leader, delivering a comprehensive range of services in Healthcare, Manufacturing, Technology, Institutional and more.

Job Skills / Requirements

American Security is currently hiring hard-working, reliable, and self-starting candidates for FULL-TIME Customer Service Concierge openings in the Rock Hill, SC area.

Pay rate: $16/per hr + $500 Sign-On Bonus* 

Available shifts are listed below: (please list your shift preference on your application)

Job Responsibilities (but not limited to):

  • People-oriented individual with attention to detail.
  • Strong ability to multi-task, prioritize and manage time effectively.
  • Must be able to handle face-to-face interactions with a high level of professionalism.
  • Will supervise, schedule, hire and train up to 15 employees.
  • Must be flexible and available for weekends
  • Provide excellent customer service to visitors, patients, and other guests of the facility
  • Respond quickly to all key service requests
  • Accept all package deliveries and ensure receiving departments are aware of the arrival
  • Ensure that all visitors sign in and provide a photo ID for verification.
  • Print picture ID badges for all visitors.
  • Responsible for keeping accurate key logs, daily activity logs, and other special project logs.
  • Make rounds around the waiting area, checking on guests and visitors every 15 - 20 minutes.
  • Maintain consistent performance, attendance, uniform appearance, and professional grooming.
  • Maintain professional communications with clients and colleagues.
  • Respond to emergency calls including medical, fire, and damage to property

Job Qualifications/Requirements:

  • Must be at least 18 years old
  • Must have a high school diploma or GED (REQUIRED)
  • Must have a valid driver's license (REQUIRED)
  • Excellent customer service abilities
  • Advanced computer knowledge
  • Must be able to operate radio or telephone equipment and monitors.
  • Must have good organization and communication skills.
  • Must be able to listen and identify issues quickly and accurately.
  • Must pass a complete criminal background check.
  • Employment as a registered security officer may be contingent on the results of a character, and fitness investigation.
  • Applicants must meet health requirements. 
  • Applicants may be required to pass a medical examination testing the applicant’s ability to perform the essential job functions of a security officer. This may include screening for the use of performance-impairing drugs.
  • Some client sites require updated vaccines and immunization records

Education Requirements (Any)

High School diploma or GED

Additional Information / Benefits

  • + $500 Sign-On Bonus* 
  • Weekly Pay
  • Direct Deposit
  • Free Uniforms
  • Access to 401K Available
  • Access to Health/Life Insurance Options

*Eligible after 60 days of employment with good standing at the site. 

For More Information: 888-211-6558

American Security of Greenville, LLC is an EEO Employer.

SEC2 402

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Short Term Disability, 401K/403b Plan

This job reports to the Supervisor

This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.