Job Description

Area Manager - Janitorial Cleaning (Operations)
Lexington, KY, United States of America

Overview

WHO IS THIS FOR?

We are seeking an energetic and hard working Area Manager to oversee the day-to-day operations for a large account in the Lexington area. The primary responsibilities of this position are to lead and care for our Team Members, provide First Class customer service to our clients and their tenants, and ensure that all facilities at the site are cleaned according to our First Class standards.

WE offer an environment that values a servant leadership mentality, sheer hard work and hustle, positive energy, and most importantly, a culture that is more like a family than a workplace, and a place where we truly care for one another.  We hire on work ethic and character first and experience second.  We have an extreme focus on building genuine realtionships with great people - both our team members and our customers. 

Responsibilities:

  • Run the day to day operations of your assigned site
  • Establish and maintain strong client relationships
  • Provide positive, proactive customer service; Serve as the main point of customer service and communicate regularly with clients to confirm quality standards are being achieved according to the scope of work
  • Help to build and maintain the First Class culture and promote our core values with your team members
  • Assist with the recruiting of new team members to include conducting phone screens and interviews; Assist with the onboarding of all new hires at the site
  • Train all new team members - and provide ongoing training to all existing team members - on the proper use of chemicals and equipment, as well as established cleaning procedures
  • Promote a strong safety culture and work environment where team member safety needs and concerns are addressed
  • Train staff to utilize proper PPE and follow safe movement practices
  • Assist with the monitoring, ordering, and delivery of supplies, chemicals, and other resources necessary for the team to effectively perform their responsibilities
  • Monitor timekeeping and approve hours according to established protocols to ensure employees are adhering to assigned work schedules and company policy; Review and manage budgeted hours for each building at the site
  • Perform regular inspections to ensure quality standards are consistently being met
  • Build a strong operations support structure at your site by leading and developing your team members, day porters, and team lead
  • Look for opportunities to increase revenue by providing TAG work to customers at the site
  • Ensure staffing needs are met and provide coverage where employee absences could impact the completion of the scope of work
  • Perform other duties as assigned by management
Requirements:

  • At least 2 years management experience, preferably in the commercial cleaning industry, but not required.
  • Exceptional attention to detail and a commitment to quality work
  • Strong organization, multi-tasking, and prioritization skills
  • Effective verbal and written communication, interpersonal and leadership skills
  • Resourceful team player with a positive and approachable demeanor
  • MS Office proficiency
  • Ability to lift over 50 lbs
  • Ability to bend, kneel, stoop, reach, and climb stairs if needed for extended periods of time
  • Stable work history that demonstrates reliability and a strong work ethic
  • Ability to work independently
  • Bilingual Preferred
  • Must have reliable transportation
  • Must pass a criminal background check
 

 

Job Skills / Requirements

FIRST CLASS IS EXPANDING TO LEXINGTON!!!

THE OPPORTUNITY:

This is a HUGE opportunity for a great leader & manager that is willing to work their butt off!  This is also an opportunity to get in on the ground level with our company in the Lexington market. This is also an opportunity to help First Class improve upon what we have already built over the last 8 years in Louisville and duplicate that same culture and service in the Lexington market.   If you are one of the hardest workers you know but don't seem to get the credit you deserve, or perhaps you are hustling every day at your current job but they are not providing you with the resources, the training, and the love you need, then this may be the right job for you.

OUR "WHY:"

First Class' CORE FOCUS is simple - To serve our team and clients through genuine relationships! This is WHY we get up every morning at First Class!!

OUR STORY:

First Class Commercial Cleaning was founded by John Disselkamp, a UK Grad and native Louisvillian, back in January of 2016 with hardly a penny in the bank and nothing but a mop, a couple rags, and a bottle of windex he bought at Wal-Mart.  From those very humble beginnings 8 years ago to today, we are now fortunate enough to serve 325 families and 163 mid to large commercial facilities and medical office buildings. John attributes that growth to the simple things: Treating people well and Working Hard.  He also believes First Class' extreme focus on relationships and communication has played a pivotal role in our ability to service our customers.     

WHO IS FIRST CLASS?

First Class is proud to be a Kentucky-Based Independently Owned and Operated Janitorial Company.  As one of the FASTEST GROWING companies in the state of Kentucky, First Class provides nightly janitorial services, day porter services, and commercial floor services to a portfolio of  163 “Class A” office buildings (and medical office buildings) in Kentucky, ranging from as small as 20,000 sq ft up to 500,000 sq ft.  Most importantly, we are fortunate enough to SERVE over 325 team members and their families.

 

Additional Information / Benefits

Medical, Dental, & Vision Insurance

Company Laptop

Company Cell Phone

Company Credit Card (Gas)

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Special Incentive Plans

This job reports to the Regional Manager

This is a Full-Time position 1st Shift, 2nd Shift.

Number of Openings for this position: 1