Job Description

Account Manager (Alliance Security)
Manhattan, NY, United States of America
$70,000.00 - $90,000.00

Overview

Alliance Building Services is one of New York City's most trusted and fastest-growing building services firms, backed by nearly 30 years of industry expertise. We are driven by a commitment to excellence, built on the pillars of professional integrity, responsive service, and a strong investment in our people. At Alliance, we believe in building lasting partnerships—not just with our clients, but with every member of our team. Our reputation for quality service and our rapid growth reflect the strength of that philosophy.

Join us and become part of a company where your contribution matters and growth is supported.

Job Skills / Requirements

Essential Duties & Responsibilities:

  • Oversee training for new security personnel, including post orientation, duties, and emergency protocols
  • Supervise daily performance, appearance, and compliance of staff using FLSD and/or Lead Officers
  • Ensure timely submission of required reports and relay critical updates to posts and team members
  • Respond to on-site emergencies, document incidents, and maintain communication with clients and leadership
  • Coordinate schedules with dispatch to ensure proper staffing and support accurate payroll/billing

Additional Responsibilities:

  • Enforce company policies through progressive discipline
  • Approve PTO requests and review scheduling updates via WinTeam
  • Communicate and resolve client concerns promptly

Minimum Qualifications:

  • High school diploma required; college coursework in criminal justice or related field a plus
  • 5–10 years’ experience, ideally in law enforcement or security leadership/management, preferred
  • Strong communication, organization, judgment, and time-management skills
  • Must be tech-savvy, reliable, customer-service oriented, and capable of working independently

Salary: 70,000-90,000

Hours: Monday- Friday 8 AM to 5 PM (must be flexible,may require some evening/weekend work )

Education Requirements (All)

High School Diploma or GED

Certification Requirements (All)

NYS Security Guard License

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, 401K/403b Plan

This job reports to the Account Executive

This is a Full-Time position