Job Description

Account Manager (Alliance Security)
Manhattan, NY, United States of America
$70,000.00 - $90,000.00

Job Skills / Requirements

Essential Duties & Responsibilities:

  • Oversee training for new security personnel, including post orientation, duties, and emergency protocols
  • Supervise daily performance, appearance, and compliance of staff using FLSD and/or Lead Officers
  • Ensure timely submission of required reports and relay critical updates to posts and team members
  • Respond to on-site emergencies, document incidents, and maintain communication with clients and leadership
  • Coordinate schedules with dispatch to ensure proper staffing and support accurate payroll/billing

Additional Responsibilities:

  • Enforce company policies through progressive discipline
  • Approve PTO requests and review scheduling updates via WinTeam
  • Communicate and resolve client concerns promptly

Minimum Qualifications:

  • High school diploma required; college coursework in criminal justice or related field a plus
  • 5–10 years’ experience, ideally in law enforcement or security leadership/management, preferred
  • Strong communication, organization, judgment, and time-management skills
  • Must be tech-savvy, reliable, customer-service oriented, and capable of working independently

Salary: 70,000-90,000

Hours: Monday- Friday 8 AM to 5 PM (must be flexible,may require some evening/weekend work )

Education Requirements (All)

High School Diploma or GED

Certification Requirements (All)

NYS Security Guard License

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, 401K/403b Plan


This job reports to the Account Executive

This is a Full-Time position