Job Description
Account Manager
(Alliance Security)
Manhattan, NY, United States of America
Job Skills / Requirements
Essential Duties & Responsibilities:
- Oversee training for new security personnel, including post orientation, duties, and emergency protocols
- Supervise daily performance, appearance, and compliance of staff using FLSD and/or Lead Officers
- Ensure timely submission of required reports and relay critical updates to posts and team members
- Respond to on-site emergencies, document incidents, and maintain communication with clients and leadership
- Coordinate schedules with dispatch to ensure proper staffing and support accurate payroll/billing
Additional Responsibilities:
- Enforce company policies through progressive discipline
- Approve PTO requests and review scheduling updates via WinTeam
- Communicate and resolve client concerns promptly
Minimum Qualifications:
- High school diploma required; college coursework in criminal justice or related field a plus
- 5–10 years’ experience, ideally in law enforcement or security leadership/management, preferred
- Strong communication, organization, judgment, and time-management skills
- Must be tech-savvy, reliable, customer-service oriented, and capable of working independently
Salary: 70,000-90,000
Hours: Monday- Friday 8 AM to 5 PM (must be flexible,may require some evening/weekend work )
Education Requirements (All)
High School Diploma or GED
Certification Requirements (All)
NYS Security Guard License
Additional Information / Benefits
This job reports to the Account Executive
This is a Full-Time position