Job Description

Service Technician – Security Technology (Alliance Security)
New York, NY, United States of America

Overview

Alliance Security Technology is one of New York's leading providers of High-End Security Systems. 

Come grow with us!!

Job Skills / Requirements

We are currently looking to fill the position of; Service Technician to perform the rapid repair of security technologies which encompasses both small and large-scale integrated security systems at client facilities in the NYC region.

The applicant will need to manage multiple projects and other duties to support organizational initiatives; including but not limited to:

  1. Responsible for managing assigned service and repair issues
  2. Test, adjust and troubleshoot security systems and related equipment/hardware.
  3. Ability to test and troubleshoot continuity issues.
  4. Handle work orders and perform service planning activities.
  5. Make recommendations for security system enhancements.
  6. Act as liaison between client, Service Coordinator and Department Head
  7. Assist installation department as needed.
  8. Successful track record of supervising successful life-cycle management of security technology repairs and projects   
  9. Stays current with technological developments related to security technologies in addition to; computer hardware, software, and networks, as well as management practices.
  10. Attends conferences and workshops to build proficiency in security and networking technologies.
  11. Provide technical support to internal and external customers.
  12.  Serve in a management capacity when the Manager of Service & Maintenance Services is not available. 
     
Qualifications:

  • Technical degree preferred.
  • Minimum of (5) years’ experience in in the security technology industry.
  • Strong knowledge of security concepts and technology platforms; Video, Access Control, Intercom, Intrusion, Visitor Management, turnstiles and network devices.
  • Successfully complete certification training; Genetec, AMAG, S2, Exacq, Brivo, Salient.
  • Possess a valid driver’s license.
  • Strong fundamentals of networking technologies and Information Technology Principles.
  • Experience with large-scale integrated security systems and complex projects.
  • Demonstrate experience in the application of IT/security solutions/techniques in a commercial environment.
  • Possess a high level of self-motivation and the ability to work with a high level of initiative with limited supervision in high pressure situations.
  • Strong team player who can communicate, motivate and interact effectively with technical, commercial and clerical team-members.


 

Education Requirements (Any)

High School Diploma or GED
Associates Degree
Bachelor's Degree

Additional Information / Benefits

Pay Rate: $29-$35/hr contingent on experience

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, 401K/403b Plan

This is a Full-Time position 1st Shift.

Number of Openings for this position: 1