Job Description

Overview

We don’t have jobs, we have careers! We don’t have employees, we have cleaning specialists! Total Cleaning provides complete managed facility services including daily and weekly cleaning for facilities including: hospitals, medical facilities, schools, office buildings, commercial warehouse spaces, and Home Owner’s Associations. We also offer construction cleaning and marble services (move-in ready post construction clean up for corporate buildings, residential properties, condominiums, home builders, complete marble care). Our single priority is to exceed our customers’ highest level of expectation by providing them with impeccable managed facility services that center around clear communication, strong quality control processes, attention to detail and accountability. Total Cleaning has been providing premier commercial cleaning services throughout Florida since 1989. Our commitment to continuing education ensures that our team receives ongoing training in order to provide the highest quality cleaning service available. We believe that our cleaning specialists’ abilities, knowledge and experience will further Total Cleaning’s growth and success, and in turn, will help our cleaning specialists’ achieve their personal and career goals and successes.

Job Skills / Requirements

• Continuously analyzes the results of construction operations and takes immediate corrective action when performance deviates from standard.
• Continuously evaluates procedures, methods, and materials for purposes of improving performance and reducing costs of operation (meeting with Management on a monthly basis to review area financial results and job profitability reports).
• Provides the best possible experience to our clients.
• Provides constructive feedback to our subcontractors and team members.
• Obtains signoffs of work performed.
• Visits upcoming services locations, in order to confirm the Job Site is ready for service.
• Proposes additional services.
• Reports daily about sites visits.
• Performs Quality Ratings from our Clients.
• Reviews Job Costing to review margin performance.
• Assists the Administrative team, with details and observations of working conditions.
• Provides support in rescheduling jobs, as priorities come in from the clients.
• Prepares project budgets and schedules.
• Supports and assists sales account managers with maintaining relationships and negotiating and closing deals.
• Supports selection of qualified subcontractors and supervises their performance throughout each project.
• Continually investigates and introduces process improvement measures and presents suggestions to Director of Post - Construction for consideration.
• Represents the company within industry organizations.
• Reviews budgets/bids for accuracy. Acts when required to achieve desired profitability.
• Effectively manages project budget.
• Is passionate about safety and supports the organization preventing issues and supporting best policies and procedures to provide a safe work environment.
• Schedules and completes walk through with clients.
• Demonstrates and promotes culture, values, and management philosophy.
• Performs other duties as assigned.

• Able to deliver exceptional client care – exceeding customer’s expectations.
• Strong work ethic.
• Positive attitude.
• Able to analyze and solve problems efficiently.
• Goal oriented.
• Exceptional at building and maintaining relationships.
• Able to use an effective task/time management system and to prioritize track outstanding responsibilities.
• Able to anticipate and prevent issues before they arise.
• Able to inspire his/her team to go above and beyond.
• Excellent writing ability for proposals, plans, and budgets. Ability to succinctly summarize complex issues and communicate with stakeholders. Excellent verbal communication skills with a proven ability to write reports, business correspondence and RFQ's and to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

• College degree preferred.
• 3-5 years of relevant job experience in post-construction cleaning or janitorial management preferred.
• At least 2 years of supervisory experience.
• Experienced in Project Management. Certifications a plus.
• Bilingual (English/Spanish) is required.
• Knowledge of modern cleaning techniques and floor care.
• Demonstrated ability to coach, train, motivate, develop and leading a team.
• Excellent oral and written communication skills.
• Ability to communicate with different levels of internal and external customers.
• Strong customer service skills.
• Experience understanding budgets, P/L and forecasting.
• Demonstrated leadership skills.
• Strong problem-solving, follow up, and negotiation skills, and ability to make swift, sound judgements.
• Strong attention to detail and results oriented.
• Proficiency with technology including MS Word/ Excel/Outlook; ERP systems.
• Must be able to multi-task effectively.
• Valid driver’s license.

Education Requirements (All)

High School or GED

Additional Information / Benefits

We offer PTO (Vacation, Sick and Personal Time), Health Insurance, GAP Insurance, Dental Insurance and Vision Insurance, Hiring Bonus, Referral Bonus, Company paid holidays, Special Recognitions and Awards, and the chance to join an exciting growing company!

Our ideal candidates are:

• Passionate about exceeding customer expectations providing a worry-free experience.
• Looking to advance in their career and enjoy the rewards that come with working at a growing company that is positioned as an industry leader.
• Want to make people's lives better every single day.
• Want to join a team of dedicated professionals utilizing cutting edge technology to deliver best-in-class results.

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays