Job Description

Overview

Beginning in 1977, IPSC offered security officer patrol services, and has since expanded to offer a number of security-related services. Whether you are looking to secure your business, home or a government entity, IPSC has a valuable service to offer. IPSC offers armed and unarmed security guard services, patrol services, residential and commercial electronic security, fire protection and emergency response services.

 We are looking for people who share the values that establish our business, and will not compromise, when it comes to:

• Commitment

• Excellence

• Integrity

• Responsiveness

• Service

 We want YOU to join us as we Relentlessly pursue Excellence in Security from a heart of Service to others.

Job Skills / Requirements

About Us: At IPSC, we take pride in our commitment to safety and efficiency. Our 24/7 Central Dispatch Station plays a crucial role in ensuring seamless operations around the clock. We provide top-notch service and are looking for individuals who share our passion.
-IPSC is currently seeking proactive, tech-savvy individuals to join our elite team at the 24/7 Corporate Dispatch Center. These positions will vary, requiring availability during weekends, overnight shifts, and days across all three shifts.
-This role is based at the Corporate Communications Center located in Hammond, LA. This position requires flexibility to work: days, evenings, overnight, and weekends! The Communications Center is open and staffed 24/7, 365 days of the year. No matter the weather (hurricane, snow/ice, rain or shine), we provide effective communications and support to all IPSC departments, branches, field supervisors and other staff located in 40+ states, therefore, in this position, you must be able to work: days, evenings, overnight and weekends depending on ever growing company needs with meticulous attention to detail.
Some key qualities found in the ideal Central Dispatcher candidate are:

• Excels in a fast-paced work environment,
• Is proactive, forward thinking by listening and processing information to not only assess a situation but to also understand the effects thereof,
• Has the ability to multi-task,
• Maintains excellent and effective, written and verbal communication skills,
• Ability to listen and follow procedures accurately & consistently,
• Punctuality required! You will be relieving someone of their shift without any gaps in post coverage as well as covering your post until your relief arrives. 
• Possess a team-oriented attitude and be someone that can maintain a professional attitude, 
• Have flexibility to adjust daily tasks as needs arise, to be the best support teams out in the field. 
• Has the ability and willingness to work consistently and adapt to needs in a department that operates 24/7, 365 days a year.

-Central Station Dispatcher-

Part Time: Up to 31 Hours

Full Time: 32-40 Hours

Pay Rate: starts at $13.00/hr., with possibility for advancement.

Possible Shift Times:

 4:00pm to Midnight

 8:00am to 4:00pm - (2 days a week at a front desk in a receptionist type role)

8:00am to 4:00pm on Saturday and Sunday

Midnight to 8:00am (2 to 3 nights a week) 
The ideal candidate will have open availability.

Responsibilities: 
As a Corporate Dispatch Associate, you will play a pivotal role in our operations, ensuring seamless coordination and response. Your responsibilities will include:
· Maintaining punctuality and adhering to assigned shifts consistently.
· Demonstrating proficiency in essential computer skills, including Microsoft Office and email management.
· Handling inbound calls promptly, transferring them efficiently, and maintaining meticulous message records.
· Monitoring alarm signals vigilantly and promptly notifying the relevant authorities when necessary.
· Dispatching calls with precision, managing absentee notifications, and handling call-offs alongside related clerical duties.
· Following directions and keeping up with changes in procedures.
· Ability to communicate with others over the phone concisely and effectively.
· Exemplifying professionalism and courtesy in all interactions within our dynamic, fast-paced environment.

If you need assistance to accommodate a disability, you may request an accommodation at any time.
Equal Opportunity Employer/Veterans/Disabled
#IPSCT4S

Education Requirements (All)

High School diploma or equivalent

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Short Term Disability