Job Description

Overview

 
Security Engineers is actively seeking Dispatch-Schedulers, 21 years of age or older, who are interested in a career in the private security industry.
The backbone of Security Engineers is our team of professional Security Officers. We stand confident that we set an example for others to emulate when it comes to our uniformed Officers.

As Security Engineers continue to grow, so do opportunities within the company.

Please visit the following weblink to learn more about our company.
www.securityengineersinc.com

Job Skills / Requirements

Candidates must be able to work in a high pace environment, interact with 1100+ security officers and manage their work schedules.

A successful Scheduler will have strong organizational skills as well as strong communication skills for managing incoming calls and working with staff and clients. They should have a professional voice and experience working with people. Having knowledge of scheduling systems and basic computer skills is important but can be learned on the job. Here are several skills and qualifications a Scheduling Dispatcher should have.

• Excellent interpersonal and communication skills.
• Must read, write and speak English.
• High degree of emotional self-control.
• High moral character and integrity.
• Must have strong verbal, problem-solving, and follow-up skills; and the ability to coordinate and perform several tasks simultaneously.
• A highly organized and detail-oriented professional who can work independently.
• A strong and clear writer, able to quickly and articulately prepare clear and appropriate correspondence and reports.
• Excellent computer skills. Knowledgeable in MS Word, and Excel, with the ability to learn programs quickly.
• Must be a team player - works well with others; understands the role each person plays in the organization and seeks assistance when needed.

JOB SUMMARY: The responsibilities of the position include, but are not limited to, the following:

Establishes, maintains, and reviews schedules; matches available staff to posts; emails, text or call to distribute schedules; minimizes avoidable overtime; contacts and redeploys staff to fill call-offs; respond to schedule changes and client requests; inputs information into automated resource system; takes and logs and complete daily shifts reports.  

Camera monitoring to ensure compliance and safety

Work Location:

• One location

Work Remotely:

• NO

Schedule:

• 3pm to 11pm and 11pm to 7am 
• Weekends and holidays

Education Requirements (Any)

High School Diploma or equivalent

Additional Information / Benefits

Security Engineers, Inc. recognizes that employees view benefits as an essential part of their total compensation package when seeking employment. Retention of good employees is an integral part of our overall Quality Assurance Program. Security Engineers has designed a benefit program that has proven to be an effective tool for recruitment and retention.

Employment Benefits
One of the most comprehensive benefit programs in the security industry, Security Engineers benefits include:
•Medical Insurance
•Dental & Vision Insurance
•Paid Vacations
•Holiday Pay
•Life Insurance (Depending on site)
•Long Term Disability (Depending on site)
•Alabama Telco Credit Union services
•Customized uniforms – 3 sets provided at no cost to the employee

All applicants accepted for an assignment will not only receive above industry average hourly wage but also paid training, free uniforms, and health insurance options.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability