Job Description

Janitorial Area Manager (Janitorial)
Indianapolis, IN, United States of America
$22.00 - $24.00

Overview

Area Manager - Evening Shift (Indianapolis Area)
Pay Rate: $22/hour
Schedule: Monday through Friday, 2:00 PM - 10:30 PM
(Occasional adjustments may be needed based on business requirements)

Join ESS Clean, Inc.
Are you an experienced Manager, Supervisor, or Team Leader looking for a hands-on role where you can make a direct impact? ESS Clean, Inc., a leader in commercial cleaning services, is seeking a proactive Area Manager to oversee multiple locations and ensure that our clients receive exceptional service. If you’re a results-oriented leader with strong organizational skills and enjoy managing teams and client relationships, this opportunity is for you!

Job Skills / Requirements

Position Overview
The Area Manager is responsible for overseeing janitorial services at multiple client locations throughout the Indianapolis area. This role includes managing cleaning teams, ensuring service quality, maintaining communication with clients, and resolving any issues that arise. You will work directly with both employees and clients, ensuring that cleaning services meet or exceed expectations.

Key Responsibilities:

  • Supervise and lead cleaning associates to deliver high-quality janitorial services across multiple client locations.
  • Conduct regular quality control inspections to ensure compliance with customer expectations and contractual obligations.
  • Act as the primary point of contact for clients, addressing any concerns, requests, or issues promptly and professionally.
  • Manage scheduling of cleaning services, ensuring all customer requirements are met on time.
  • Train and mentor employees to maintain high service standards and safety compliance.
  • Manage supplies and equipment, ensuring all necessary items are stocked and available for teams at each location.
  • Work closely with upper management, reporting performance, addressing operational challenges, and collaborating on solutions.
  • Handle special projects or deep cleaning work as required by the customer.
  • Step in to perform hands-on cleaning tasks when needed to ensure service continuity.
  • Respond quickly to any client requests or complaints, documenting issues and following through to resolution.
  • Build strong client relationships through clear, proactive communication and reliable service.
Qualifications:

  • Minimum of two years of experience in a management, supervisory, or team leadership role, ideally in facilities management or janitorial services.
  • Strong verbal and written communication skills with the ability to maintain professional relationships with clients and staff.
  • Ability to prioritize tasks and manage multiple responsibilities across different client locations.
  • Experience with scheduling, inventory management, and general operations in a service-based industry.
  • Ability to work independently and make sound decisions with minimal supervision.
  • Physical ability to perform cleaning tasks, including lifting up to 50 lbs.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other basic digital tools.
  • Bilingual (Spanish/English) is preferred but not required.
  • Must have a valid driver’s license and reliable transportation.
Additional Skills:

  • Excellent customer relationship management skills, with a proactive approach to addressing client needs.
  • Knowledge of cleaning processes, products, and equipment is a plus.
  • Must be willing to adjust hours occasionally to meet business needs, including weekends or emergency situations if required.
If you're a motivated leader who thrives in a hands-on environment and can ensure high-quality service delivery, we’d love to have you on our team! Apply today at www.essclean.com!

Be part of a company that values hard work, integrity, and leadership while making a tangible impact on our clients and teams!

Additional Information / Benefits

ESS offers competitive pay, competitive benefits, rewarding incentive plans and opportunity for advancement. Are you ready to join a team whose mission is to hire, train, develop and promote honest people, providing them tools to improve their quality of life?

ESS is an equal opportunity employer.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Special Incentive Plans, Scholarship Opportunity

This is a Full-Time position 2nd Shift.