Job Description

Overview

DSI believes that success is bred in the recruiting, selection, supervision, and training of each and every employee. Believing in the need for ongoing and perpetual training helps to set DSI apart from its competitors. Many companies give testimonials about their commitment to customer service and employee satisfaction but few deliver on that promise. That is where the DSI motto, “DWYSYWD", comes into the picture. Simply stated, DSI strives to “DO WHAT YOU SAY YOU WILL DO”. The staff at DSI believes that if we understand the culture and mindset of our customers then we can more easily create a unique service solution to reflect it. DSI strives to create a work experience for our employees reflecting the work culture, principles, and values of our clients as well as of DSI, and based upon this, we screen employees for skills, philosophies, and attributes that reflect both. In doing so, we believe DSI delivers employees and service mutually beneficial to everyone.

Job Skills / Requirements

We are hiring a Field Operations Supervisor for our Dothan area locations.

Job Responsibilities include maintaining a safe and secure environment for customers and employees while providing general security duties to clients. You will promote safety by being alert to observe, correct, and report any hazards. You will need to understand and comply with client requirements, as well as specific post instructions. You will participate in training and become familiar with general safety procedures, as well as internal safety policies. You will be interacting with clients, visitors, employees, and the public in a professional manner.

In addition to traditional field supervision, you will assist with branch operations by supporting scheduling, onboarding, and administrative functions. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, Teams) is required, as well as the ability to work within applicant tracking systems (ATS) and other back-office software tools. You will help coordinate recruiting activities, onboarding, and compliance tracking while serving as a key liaison between the branch office, officers in the field, and clients.

This position will require you to:

• Be customer service oriented with strong written and oral communication skills.
• Perform routine foot patrols, moderate lifting, and work in all-weather elements.
• Visit and supervise posts, providing coaching, mentoring, and corrective action when necessary.
• Respond promptly to emergency situations, call-offs, or operational issues.
• Maintain accurate records and reports using Microsoft and back-office systems.
• Collaborate with the branch team to support recruiting, hiring, and onboarding.

Pre-employment requirements are to:

• Be at least 21 years old with a high school diploma or equivalent.
• Hold a valid driver’s license with reliable means of transportation and communication.
• Pass all required background and drug screenings.
• Prior Military or Law Enforcement experience highly preferred.
• Meet all state and licensing requirements.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• security: 2 years (Preferred)

Willingness to travel:

• 25% (Required)

Work Location: In person

#WIREGRASS

Education Requirements (All)

High School Diploma or Equivalent

Certification Requirements (All)

Valid State Driver's License

Additional Information / Benefits

DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.