Job Description

Overview

DSI believes that success is bred in the recruiting, selection, supervision, and training of each and every employee. Believing in the need for ongoing and perpetual training helps to set DSI apart from its competitors. Many companies give testimonials about their commitment to customer service and employee satisfaction but few deliver on that promise. That is where the DSI motto, “DWYSYWD", comes into the picture. Simply stated, DSI strives to “DO WHAT YOU SAY YOU WILL DO”. The staff at DSI believes that if we understand the culture and mindset of our customers then we can more easily create a unique service solution to reflect it. DSI strives to create a work experience for our employees reflecting the work culture, principles, and values of our clients as well as of DSI, and based upon this, we screen employees for skills, philosophies, and attributes that reflect both. In doing so, we believe DSI delivers employees and service mutually beneficial to everyone.

Job Skills / Requirements

DSI is hiring a Security/Parking Assistant in Huntsville, AL! Come join a diverse and inclusive team that believes in providing excellent customer service and knows that its biggest asset is its employees.

Required skills for the Security/Parking assistant:

• Excellent communication and interpersonal skills to interact with customers and staff
• Minimum of two (2) years in secretarial/administrative support role required. Must possess a driver’s license and be insurable by DSI standards.
• Strong organizational and time management skills to manage parking operations efficiently
• Attention to detail to accurately monitor parking violations and records
• Ability to work both independently and as a team

Duties in this position include, but not limited to:
Parking management:

• Attend construction meetings that impact parking.
• Ability to anticipate parking issues and find solutions before issues occur
• Coordinate technicians for repairs and upkeep of parking facilities
• Oversee maintenance of parking infrastructure

Administrative tasks:

• Responding to all emails, phone calls, etc. on the same business day.
• Respond to inquiries and complaints within a reasonable timeframe
• Must have excellent communication and organizational skills
• Managing parking permits
• Must maintain accurate records of parking transactions and violations
• Have a working knowledge of microsoft office products & ability to use simple math to generate reports of revenue, expenses and number of parking spaces.
• Manage all parking databases

Customer service:

• Assisting customers with parking inquiries and accessibility needs
• Resolving parking related disputes
• Must maintain professional communications at all times

Event coordination:

• Planning and managing parking arrangements for special events
• Coordinating with event organizers to ensure efficient parking flow

Schedule:

• Monday-Friday day shift, MUST be able to work a flexible schedule for events as needed.

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 #HUNTS

Education Requirements (All)

High School Diploma or Equivalent

Certification Requirements (All)

Valid State Driver's License

Additional Information / Benefits

DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.