Job Description

Senior Service Technician (Technology Solutions)
Atlanta, GA, United States of America

Overview

DSI believes that success is bred in the recruiting, selection, supervision, and training of each and every employee. Believing in the need for ongoing and perpetual training helps to set DSI apart from its competitors. Many companies give testimonials about their commitment to customer service and employee satisfaction but few deliver on that promise. That is where the DSI motto, “DWYSYWD”, comes into the picture. Simply stated, DSI strives to “DO WHAT YOU SAY YOU WILL DO”.


The staff at DSI believes that if we understand the culture and mindset of our customers then we can more easily create a unique service solution to reflect it. DSI strives to create a work experience for our employees reflecting the work culture, principles, and values of our clients as well as of DSI, and based upon this, we screen employees for skills, philosophies, and attributes that reflect both. In doing so, we believe DSI delivers employees and service mutually beneficial to everyone.

Job Skills / Requirements

DSI is adding to its ranks at the Atlanta Branch Office in Atlanta, GA. Come join our team as an Senior Service Techician. 

We are seeking a skilled Senior Service Technician to join our team and play a key role in servicing, repairing, programming, training on, and upgrading low voltage technology solutions. The ideal candidate will have experience in troubleshooting a wide range of systems, including IP surveillance camerasystems, access control devices, intercom systems, networking equipment and software applications used for security solutions. 

 

DSI offers : Flexible Hours; Paid Vacation; Paid Training; Complimentary Uniforms, Health Coverage including medical, dental and vision; a 401k plan; Superior Service Awards and various Employee Recognition.

Responsibilities:

  • Managing large and small installation projects from design to completion.
  • Provide programming and support to customers.
  • Familiar with residential and commercial security systems, analog and IP video systems, access control systems, turnstiles, gates, fiber optics and cable pulling.
  • Promoting safety by being alert to observe, correct and report any hazards.
  • Contributes to team effort by accomplishing related results.
  • Having a good understanding and following DSI’s Code of Ethics and Employee Standard.
  • Present oneself in a professional manner through appearance and conduct.

Position Requirements:

  • Be at least 21 years old with a high school diploma or equivalent.
  • Have a valid driver's license
  • Have reliable means of transportation and communication
  • Pass all required background and drug screenings
  • Be customer service oriented
  • Effective written and oral communication skills.
  • Ability to stand/walk for twelve hours with no limitations on “normal” bending, lifting, climbing stairs or stooping.

#CORP

Education Requirements (Any)

High School Diploma or Equivalent

Certification Requirements (Any)

Valid State Driver's License

Additional Information / Benefits

DSI Security is a Drug Free employer and complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan

This is a Full-Time position 1st Shift, Weekends.