Global Security Operations Center / Central Station Operator - FULL TIME
(Surveillance)
Oklahoma City, OK, United States of America
Founded in 2000 by career law-enforcement officials, TriCorps is staffed with the most experienced team of security professionals available to the private sector, having the ability to meet the requests of companies who need electronic security or physical security presence. TriCorps is headquartered in Oklahoma City and employees over 1,000 security officers from North Dakota to Florida.
Monitor video and alarm signals and respond to alarms using the information provided on instruction screens.
Places necessary outgoing calls to verify an alarm, dispatch the proper authorities, and notify responsible parties.
Needs the ability to remain calm and speak clearly to customers.
Properly documents all responses for the alarm within the alarm monitoring software.
Other duties to be assigned as needed.
REQUIREMENTS
Fluent in English additional language a plus
Excellent verbal and written communications skills are a must.
Knowledge of basic computer functions including Microsoft Windows and associated programs.
Ability to type 20 WPM minimum.
Candidates must possess strong organizational skills, ability to multi-task and be detail oriented.
Excellent communication and customer service skills.
Reliable work ethic.
Ability to complete tasks in a timely manner.
Needs the ability to prioritize.
Needs the ability to work independently or as a team member.
Must have the flexibility to work weekends or other shifts.
Call center or central station experience is preferred, but not required.
High School Diploma or Equivalent
This position is full time, cover the overnight shift from 11pm - 7am.
This job reports to the Command Center Supervisor
This is a Full-Time position
3rd Shift, Weekends.