Job Description

National Account Trainer (#66)
Portland, OR, United States of America
$70,000.00 - $70,000.00

Overview

Join one of the fastest-growing and largest privately held security companies in the U.S.!  Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce. 

We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support. 

Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC’s America’s Fastest Growing Private Companies list.     

Sunstates Security’s mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company. 

Job Skills / Requirements

Sunstates Security is currently hiring a National Account Trainer for a high-profile client which will be based out of our Portland, OR, region. The National Account Trainer will work with the local regional operations team to provide necessary training and instruction to internal employees. This role will work to maximize training and education opportunities and will ensure training is impactful at the service level. The National Account Trainer plans, schedules, coordinates and presents training, generally already developed for basic training, retraining and purchaser-specified skills.
 
This is a full-time weekday position with a starting salary of $70,0000 – paid weekly.  
 
This position offers industry-leading employee benefits that include weekly pay, 401k savings plan with a company match, affordable medical, dental & vision benefits, paid time off, tuition reimbursement, and more!

 
ESSENTIAL DUTIES & RESPONSIBILITIES
 
 
  • Develop training schedule to address all levels of training required by Service Level Agreements, or by Purchaser standards, and prepare a monthly/quarterly calendar to schedule these support training activities with Loss Prevention and Account Managers or Site Supervisors. 
  • Plan, schedule, coordinate, and present basic and specialized training based on monthly/quarterly training calendar or as requested by Purchaser.
  • Coordinate training presentations to provide the most cost-effective and efficient use of training time and facilities. 
  • In-person training to be conducted off-site. 
  • Provide information briefings and training sessions in response to client or account manager requests. 
  • Reviews, inputs and/or coordinates input of OJT into performance tracking. 
  • Maintain a structured review and reporting system to monitor basic account management functions related to OJT, re-training, specialized training, emergency response training, supervisor qualifications and account audits.
  • Advise executives, clients, Account Managers, and supervisors of the implementation of training policies, procedures, and processes. 
  • Ensure compliance with training, scheduling, and audits based on contract requirements. 
  • Support recruiting activities within the district and complete the hiring process when required or assigned. 
  • Maintain technical proficiency in assigned area by reviewing policies and procedures and applying those procedures to all assigned district office activities. 
  • Obtain and maintain instructor certification in CPR/First Aid, AED, etc., as assigned or required. 
  • Keep records and prepare accurate and timely reports both manually and through automated methods. 
  • Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement. 
  • Assist with operations, training, and administrative functions on an as needed basis. 
  • Maintain confidentiality of all information and data. 
  • Perform other related duties and responsibilities as assigned or required.
 
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.
 

EDUCATION, EXPERIENCE & SKILLSETS DESIRED

  • Classroom Instructor training experience and/or equivalent combination of education and technical work experience. 
  • Previous experience in the security field or in law enforcement is preferred. 
  • Proficiency with Microsoft Office Suite, including expert knowledge of PowerPoint and Microsoft Teams.
  • Ability to work cohesively and collaboratively in a team-oriented environment.
  • Excellent written and verbal communication skills.
  • People-orientated personality with great customer service skills.
  • Ability to multi-task in a fast-paced environment while maintaining great attention to detail. Sun123  
      
      

Education Requirements (Any)

Associates Degree
Bachelor's Degree from 4 year college/university

Additional Information / Benefits

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions are invited to join our security team.

We are proud to be an Equal Opportunity Employer and supporter of our military veterans!



Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance

This job reports to the National Account Manager

This is a Full-Time position 1st Shift.