Job Description

Join one of the fastest-growing and largest privately held security companies in the U.S.!  Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce. 

We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support. 

Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC’s America’s Fastest Growing Private Companies list.     

Sunstates Security’s mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company. 

I.    GENERAL PURPOSE AND FUNCTION:Sunstates Security is seeking a qualified customer service professional to function as a Flex Security Officer at the Red Hat account in Raleigh, North Carolina.  Candidates must have excellent customer service and communication skills. Additionally, they will be asked to complete multiple tasks under various safety and security situations. The chosen candidate will work in an on-call/part-time capacity.Specific Duties and Essential FunctionsCustomer serviceInterior and Exterior PatrolsEmergency ResponseVisitor managementAccess control monitoringTemporary badge issuanceIdeal CandidateWilling to work a Flexible schedule.Must possess a high school diploma or equivalent.A valid NC PPS (Private Protection service) card is a plus.Customer service professional and have great communication skills.Knowledge in Windows 11, Google suite, iPhone IOS (or comparable, Email, Web, etc.)Prior experience in customer service and/or physical security is a plus but not required. Environment:  Office; minimal to no exposure to extreme temperatures is expected.Physical efforts to carry out job duties:  Limited, to include some standing, sitting, and walking patrols 3-5 miles per 8-hour shift. 

A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security Officer will read and become extremely knowledgeable of Post Orders and SOP, and will be able to act quickly and efficiently according to such directives. Sun123

 

 

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by the Operations Manager) are invited to join our security team. 

We are proud to be an Equal Opportunity Employer and supporter of our military veterans!