Job Description

Safety & Security Concierge Officer P/T- $24 per hour (#82)
Boston, MA, United States of America

Overview

Join one of the fastest-growing and largest privately held security companies in the U.S.!  Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce. 

We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support. 

Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC’s America’s Fastest Growing Private Companies list.     

Sunstates Security’s mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company. 

Job Skills / Requirements

Sunstates Security seeks a qualified  Lobby Concierge Officer to work at a prestigious software company in the Boston seaport district. The lobby concierge officer will help execute lobby services while helping to maintain a safe and secure environment for associates and visitors. This position is a part-time weekend schedule.

Shift- 

Saturday & Sunday 7am-3pm

Roles & Responsibilities: 

  • Act as a Lobby Concierge, enforce access control, and ensure only authorized personnel enter the building.
  • Conduct scheduled building patrols throughout your assigned shift
  • Register visitors and guests using visitor management software.
  • Respond to incidents and critical situations in a calm, problem-solving manner.
  • Provide general assistance and respond to requests in person or by phone.
  • Receive high-value merchandise and validate condition/accuracy.

Skills & Experience

  • One to two years of successful experience in a security concierge role is preferred.
  • Excellent customer service.
  • Experience working with the Google Suite of programs (G-mail, calendar, chat, docs, sheets) is a plus.
  • Access control software experience is a plus.
  • Outgoing/energetic demeanor with excellent customer service
  • Proven track record of quality support and high-performance
  • Strong work ethic, self-motivated, and works with limited direction
  • Excellent communicator and

Requirements:

  • Must be at least 18 years old or the minimum age required by the state, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Must submit to a pre-employment drug test
  • Must submit to an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit checks if applicable Sun123.

Education Requirements (Any)

High School diploma or equivalent

Certification Requirements (All)

Drivers License

Additional Information / Benefits

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions(as personally verified by Site Managers) are invited to join our security team.

We are proud to be an Equal Opportunity Employer and supporter of our military veterans!

Inc. 5000 List Sunstates Security Company 2023

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Short Term Disability, 401K/403b Plan, Educational Assistance


This is a Part-Time position