Job Description

Security officer for Virginia Beach Locations (Operations)
Virginia Beach, VA, United States of America


Top Guard Security is the leading security guard service provider for the Virginia Peninsula, the Southside, Tri-Cities, and Chester. Top Guard offers unarmed and armed security officers and mobile patrol services to industrial and manufacturing facilities, commercial properties, local and federal governments, residential communities, health care and retail establishments. Top Guard is Hampton Roads, Virginia's largest privately-owned security firm with 900+ employees and the largest woman-owned firm in the region. Its clientele represent the finest businesses, financial institutions, shopping centers, world-class manufacturers, communities and universities. Municipal, State and Federal contracts represent the backbone of Top Guard's regional dominance. Top Guard's size, experience and extraordinary level of service make it the region's choice for private security. Top Guard's commitment to superior security services begins with a commitment to its employees. We understand the critical role that a security professional plays in the overall success of a facility and we are devoted to hiring high caliber employees who are intelligent, capable, and dedicated individuals. Candidates are carefully selected by an experienced recruitment staff committed to finding those individuals who meet Top Guard’s rigid employment standards. Through training, performance evaluations, and quality assurance measures, we ensure that security officers maintain standards consistent with Top Guard's stringent requirements.

Job Skills / Requirements

Position Summary
Responsible to secure client facilities and protect client’s employees, customers, tenants, and property from harm, theft, illegal actions, and other negative events.

Major Duties and Responsibilities
o Secure client’s facility, property, vehicles, or other identified areas from unauthorized access, unwanted trespass of persons, damage, loss from fire or storm, internal system failure, such as water pipes, electrical of HVAC failure, or other negative outcome.
o Monitor facility and property doors, windows, gates, docks, etc. in person and/or through security alarm system and video surveillance. This may also include fire alarm systems, video systems, facility maintenance alarms or other security, safety or monitoring systems as required by the client.
o Protect client’s employees, customers, tenants, visitors, property, etc. from harm, theft, violence, damage or loss through appropriate control and handling of situations.
o Create the perception by client and others of respect and trust in the Security Officer and while doing so be able to provide excellent customer service.
o Greet and screen persons reporting to work or visiting client’s premises. Instruct persons as per site requirements.
o Investigate unusual occurrences or reports of security violations with urgency and good problem-solving manner and process. Document information and contact appropriate persons.
o Report to or notify supervisor, company management, and client of all actions and/or log shift activities, as per company requirements.
o Stop, deter, or thwart actions by persons to damage, steal client’s property, or conduct illegal activities within reasonable concern for personal safety and company policy.
o Contact emergency services, such as police, fire, ambulance, etc. with urgency and provide accurate and coherent information to support their response and resolution of the situation. Contact appropriate Top Guard and client representatives.

o Must be 21 years of age or older
o Must have a high school diploma or equivalent

o Must have a valid Virginia drivers license

o Must have training through a certified training school or willing to get trained to carry pepper spray.
o Must have training through a certified training school or willing to get trained to carry a taser.

o Must have training through a certified training school or willing to get trained to carry handcuffs
o Be willing to complete an OSHA online safety course.
o Be CPR/AED certified or be able to go through and pass a training class with a certified instructor

o Must have a DCJS Armed Endorsement license and have your armed training certificate from a certified training school.


Knowledge, Skills and Abilities
o Skill in safe, effective and accurate handgun use, if armed registered.
o Skill in generating trust and respect from clients, co-workers and the community.
o Skill in observing and noticing unusual circumstances or items which would reasonably suggest a problem.
o Skill in observing people to detect evasiveness, suspicious actions or statements, hidden items in clothing, overt acts of aggression or challenge, or being under the influence of alcohol or drugs.
o Ability to verbally communicate in a manner that is heard and clearly understood.
o Ability to read sufficiently to understand procedure manuals and basic written instructions.
o Ability to write clearly the necessary information from an incident or investigation to convey full meaning and actions.
o Ability to verbally diffuse situations and effectively resolve issues.

Physical Demands
o Stand for extended periods of time, up to a full 8 hour shift.
o Walk for extended periods of time.
o Sit for extended periods of time.
o Kneel, squat and bend occasionally.
o Use hands to clearly write information on reports, grasp writing utensils, keys, knobs and levers.
o Use of one hand to input data effectively into a computer and set alarm systems.
o Use of two hands to support clip board, lift, grasp, secure doors, gates, locks, windows, etc.
o Occasionally lift up to 50lbs.
o Push/pull up to 50lbs, such as doors, gates, overhead loading dock doors, clear blocked exits, etc.
o Occasionally raise arms overhead.
o Able to endure cold and hot weather for extended periods of time, to a full 8 hour shift.
o See, understand, and focus clearly on telephone panel, computer screen, TV monitor, with/without correction.
o See clearly a minimum of 50 yards away, with/without correction.
o May be required to regularly get in and out of a vehicle.
o Hear and understand normal voice level sounds or background sounds, with/without correction.
o Speak audibly, clearly and understandable in order to have information understood or to contact authorities.

It is the policy of Top Guard to afford equal opportunity for employment to all individuals regardless of their race, color, religion, sex, national origin, age, genetic information, disability, or veteran status

Additional Information / Benefits

Top Guard provides its full-time employees with the following benefits: Payroll Deducted Health, Plan Payroll Deducted Dental Insurance, Allstate Supplemental Insurance Plans, Legal Resources, Legal Discount Plan, Direct Deposit, Paid Vacation, Holiday Compensation, Free Uniforms, and Credit Union Membership. It is the policy of Top Guard to afford equal opportunity for employment to all individuals regardless of their race, color, religion, sex, national origin, age, genetic information, disability, or veteran status. Applications are active for 60 Days after which you must reapply.

Part time officers are also elligible for benefits as well. Please inquire within. 

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Short Term Disability, Long Term Disability

This job reports to the Account Manager

This is a Full and Part-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.

Number of Openings for this position: 20