Job Description

Reception and Placement Caseworker (Migration and Refugee Services)
Louisville, KY, United States of America

Overview

Catholic Charities of Louisville is the social-service arm of the Archdiocese of Louisville. We provide help and create hope for the poor and vulnerable through a wide range of programs, assisting clients of all races, backgrounds, and beliefs. Catholic Charities of Louisville has established three core values to represent us as an organization and are a gauge for how we work with each other as well as our clients and partners. They are Welcome, Strengthen and Empower.

FULL TIME/EXEMPT ROLE: $24.00/hour

 

Job Skills / Requirements

The Caseworker is a member within Migration and Refugee Services. The Caseworker will carry out the central agency function of providing case management services to refugees, both those recently arrived and those who have been in the United States for some years.

The Caseworker will participate in pre-arrival coordination and the airport reception of his/her assigned clients. During clients’ first 90 days, the Caseworker will be responsible for ensuring the delivery of required core services, including but not limited to, Social Security cards and SNAP (Food Stamps) benefits; Medicaid enrollment, medical screenings and follow-up appointments; and enrollment in cash assistance, ESL and employment programs.

The Caseworker will be responsible for the intake and orientation of new clients and ongoing explanation of program objectives and compliance requirements. Thorough documentation of services, and entering of case information and case notes in client case files and separate electronic databases maintained by the Kentucky Office for Refugees and United States Catholic of Conference Bishops (USCCB) is mandatory.  The Caseworker will periodically need to generate narrative and quantitative reports for funders.

In keeping with the Mission and Vision of Catholic Charities of Louisville, the Reception and Placement Caseworker demonstrates the Values of the agency: Welcome, Empower and Strengthen.

 

Education Requirements (Any)

Associates degree or 2 years of college

Additional Information / Benefits

ESSENTIAL DUTIES AND TASKS: 

  1. Coordinate client pre-arrival services
  2. Provide airport reception, Cultural orientation, and transportation for new arrivals
  3. Complete Resettlement Self-Sufficiency Plan for each member of the case assigned and communicate closely with agency specialist staff to implement and track a comprehensive case management plan for each client
  4. Assist clients in applying for Social Security cards, SNAP (Food Stamps), K-TAP (TANF), Medicaid, WIC, SSI or SSI-Disability
  5. Track all assigned cases, meet regularly with clients, and effectively organize time to ensure equitable provision of services. Ensure that paperwork and assigned reports are completed in a timely manner
  6. Identifies and resolves problems in a timely manner by involving fellow caseworkers
  7. Represent agency and clients with community service providers and other refugee resettlement stakeholders
  8. All other duties as assigned
EDUCATION AND EXPERIENCE:  

Associates degree preferred or studies leading toward a degree

At least three years of work experience preferably with refugees

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan

This job reports to the Resettlement Services Coordinator

This is a Full-Time position 1st Shift.

Number of Openings for this position: 1