Job Description

Community Liaison VISTA (Migration and Refugee Services)
Louisville, KY, United States of America


Catholic Charities of Louisville is an apostolate of the Archdiocese of Louisville and member of Catholic Charities USA. We provide service for people in need, advocate for justice in social structures, and call the entire Church and other people of good will to do the same.

Catholic Charities of Louisville is the social-service arm of the Archdiocese of Louisville. We provide help and create hope for the poor and vulnerable through a wide range of programs, assisting clients of all races, backgrounds and beliefs. Our service area includes 24 counties throughout Central Kentucky.

Catholic Charities of Louisville was established in 1939 and incorporated as a 501(c)(3) human service organization in 1993. It is one of over 160 Catholic Charities USA social service agencies in the United States.

Catholic Charities of Louisville has established three core values to represent us as an organization and are a gauge for how we work with each other as well as our clients and partners. They are Welcome, Strengthen and Empower.

Job Skills / Requirements


Program Start/End Date: 08/30/2021-08/30/2022

Accepting Applications: 05/21/2021-08/01/2021

*Living allowance is $513.94 every 14 days

*End of service award of $1,800 cash stipend or credit towards student loans:



Catholic Charities of Louisville's Migration and Refugee Services (MRS) provides core resettlement services to refugees for up to 90 days and supportive services up to 5 years after their arrival in the United States.  MRS also supports Cuban and Haitian immigrants and asylees. Recently resettled refugees and asylees often begin their new lives in the U.S. with no job prospects, little to no English skills, interrupted education, and limited understanding of U.S. cultural systems. The goal of MRS is to provide the resources and support to enable refugees and asylees to become self-sufficient. MRS also provides Safe Release Support fingerprinting services to potential adult sponsors of unaccompanied minors apprehended at the southern border. In addition, Catholic Charities’ MRS partners with the Archdiocese of Louisville’s Office of Hispanic Ministry which connects the Latinx community with support services. This VISTA project will help MRS to develop a resource network for our Latinx clients. This position will increase both organizational and community capacity by leveraging institutional knowledge and a robust network already in place for our refugee clients.


The essential duties of the MRS Community Liaison VISTA are:

  1. Develops a referral network of community resources and social services for our Latinx clients.
    1. Researches current community resources and social services.
    2. Documents existing resources and services for the Latinx community, paying special attention to access requirements based on immigration status.
    3. Produces a sustainable knowledge management system that allows for continued coordination and information sharing.
  2. Works with the MRS Assistant Director and Hispanic Services Coordinator to improve coordination across the organization and community in order to better respond to the needs of Latinx clients.
    1. Engages in relationship building including meetings, phone calls, and general networking.
    2. Facilitates connections between relevant organizations and programs through introductions, meetings and education.
    3. Formats resources and information in easily accessible documents such as brochures, guides or fliers in order to communicate with clients, agency staff and community partners.
  3. Responsible for documenting all research and outreach work related to the project and archiving these records for future reference by agency staff.
  4. Represents MRS in attendance at community events/meetings as assigned by MRS Assistant Director.


This work is performed in a busy office setting with moderate noise and activity due to computers, printers, phones ringing, clients entering and exiting the building and people moving about. Depending on agency and government COVID protocols, this position may require travel offsite to meet with partners and visit community agencies.


  • Ability to sit and stand for extended periods of time
  • Ability to communicate effectively verbally and in writing
  • Ability to accurately analyze and act appropriately to information
  • Ability to work well under pressure
  • Ability to travel within the city

computer, printer, copy machine, scanner, telephone, calculator, shredder


  • Must be at least 18 years of age.
  • College degree is required.
  • Reasonable accommodations may be made to those who are able to perform the essential duties of the job. 


  • Must be proficient in Microsoft Office programs, especially Word and Excel
  • Must be able to communicate verbally and in writing in an effective manner
  • Must be able to exercise good judgment and adapt to change
  • Must be people oriented and relate to a varied ethnic population
  • Must have excellent phone manner and professional personal appearance
  • Must be able to multi-task and work under pressure
  • Must be able to maintain the confidentiality of any information she/he encounters
  • Spanish language skills preferred but not required
  • Public speaking experience preferred
  • Must be able to drive personal vehicle to various locations within the Louisville Metro area

Education Requirements (Any)

College education

Additional Information / Benefits

Benefits: Medical Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This job reports to the Assistant Director of MRS

This is a Full-Time position 1st Shift.

Number of Openings for this position: 1