Domestic Violence and Human Trafficking Case Manager (Family Support Services)
Louisville, KY, United States of America


Catholic Charities of Louisville is an apostolate of the Archdiocese of Louisville and member of Catholic Charities USA. We provide service for people in need, advocate for justice in social structures, and call the entire Church and other people of good will to do the same.

Catholic Charities of Louisville is the social-service arm of the Archdiocese of Louisville. We provide help and create hope for the poor and vulnerable through a wide range of programs, assisting clients of all races, backgrounds and beliefs. Our service area includes 24 counties throughout Central Kentucky.

Catholic Charities of Louisville was established in 1939 and incorporated as a 501(c)(3) human service organization in 1993. It is one of over 160 Catholic Charities USA social service agencies in the United States.

Catholic Charities of Louisville has established three core values to represent us as an organization and are a gauge for how we work with each other as well as our clients and partners. They are Welcome, Strengthen and Empower.

Job Skills / Requirements



Catholic Charities (CCL) has established a partnership with the Society of St. Vincent de Paul (SVDP), which is the recipient of a Department of Housing and Urban Development (HUD) grant, to provide case management services to people who are homeless due to domestic violence and/or human trafficking. CCL is a victim services provider in the community with strong ties to the large refugee population in Louisville. CCL is the sub recipient on this project and will refer clients who are attempting to flee domestic violence or human trafficking to the Common Assessment Team. All participants will have the option to live in a congregate crisis housing facility on SVDP’s campus in the Transitional Housing portion of this grant and they will also have an option to participate in the Rapid Rehousing component. Interventions will be trauma-informed and victim-centered. All of those served will have the option to participate in either component or both components (TH and RRH) as they choose for themselves. CCL will provide case management to participants who have accepted a Rapid Rehousing voucher.


  • Complete a needs assessment with all new referrals.
  • Help clients determine a case plan with rapid exit to permanent housing as the primary goal, and with any additional goals that clients determine for themselves.
  • Assist clients to overcome barriers to housing, such as by securing identification, paying off outstanding utility balances or rent.
  • Help all clients to develop a safety plan identifying risks posed by their abusers and the actions they wish to take to reduce these risks.
  • Coordinate assistance with SVDP program manager, and clinical services coordinator during the development of safety plans.
  • Coordinate services with CCL respective programs.  
  • Refer clients to victim services providers for additional supportive services specific to their experience as domestic violence or human trafficking survivors.
  • Work with SVDP’s Housing Specialist to support those participants who opt to receive an RRH voucher, helping them maintain housing and meet the terms of their lease.
  • Assist RRH households with budgeting and income growth, so that they are prepared to pay the full cost of their rent at the end of 12 months in RRH.
  • Assist RRH households with their housing search if they choose to move units at the end of their 12 months of RRH voucher assistance.
  • Submit programmatic reports to SVDP and CCL supervisor.
  • Assist with the completion of an exit assessment for each RRH household.
  • Participate in case conferencing with SVDP personnel, to the extent that a household consents.
  • Other duties as signed by supervisor.


This work is performed in an office setting with moderate noise due to computers, printers, and people moving about and out in the community.


  • Ability to sit, stand, walk, and sit for extended periods of time
  • Ability to use stairs;
  • Ability to lift and carry parcels and packages up to 25 lbs;
  • Specific vision abilities include close and distant vision
  • Ability to communicate effectively verbally and in writing
  • Ability to work under pressure
  • Ability to travel frequently within the community
  • Ability to accurately examine and analyze information

Reasonable accommodations may be made to those who are able to perform the essential duties of the job. 

Telephone, computer, printer, copy machine, fax machine, calculator, scanner, and shredder


  • COA Accreditation requires at least a Bachelor’s Degree


  • Must represent Catholic Charities in a positive manner in dress and presentation when meeting the public and demonstrate good networking skills.
  • Must have interviewing and assessment skills experience.
  • Must be able to communicate well verbally and in writing with colleagues, superiors, clients, and community personnel.
  • Must be able to manage competing demands and use time effectively.
  • Must have knowledge of and familiarity with community resources.
  • Must have valid driver’s license and personal transportation.
  • Must be able to work under pressure and handle stressful situations.
  • Must be proficient in PC skills including Microsoft Office applications such as Word, Excel, and Outlook.
  • Must be able to maintain confidentiality of information.
  • Must demonstrate self-confidence, initiative, flexibility, and a high degree of professionalism.
  • Must work well with limited supervision and be able to solve problems independently.
  • Must have physical and pass a TB test.

Education Requirements (Any)

BA or BS

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan

This job reports to the Director of Family Support Services

This is a Full-Time position 1st Shift.

Number of Openings for this position: 2