Head Start Family Advocate (Migration and Refugee Services)
Louisville, KY, United States of America


Overview - Hourly position $18-$18.86hr

Catholic Charities of Louisville is the social-service arm of the Archdiocese of Louisville. We provide help and create hope for the poor and vulnerable through a wide range of programs, assisting clients of all races, backgrounds and beliefs. Our service area includes 24 counties throughout Central Kentucky.

Catholic Charities of Louisville was established in 1939 and incorporated as a 501(c)(3) human service organization in 1993. It is one of over 160 Catholic Charities USA social service agencies in the United States.

Catholic Charities of Louisville has established three core values to represent us as an organization and are a gauge for how we work with each other as well as our clients and partners.  Our values are:   Welcome, Strengthen and Empower.

Job Skills / Requirements


Catholic Charities has established a partnership with the Ohio Valley Educational Cooperative (OVEC) from Shelbyville pertaining to the Jefferson County Head Start and Early Head Start program and the family advocacy services for English-as-a-Second Language (ESL) children and families identified and assigned by OVEC. Migration and Refugee Services Department of Catholic Charities is the program that does provide services to refugees and immigrants. The Family Advocate’s primary responsibly is to work in partnership with parents, guardians, and families to support positive growth in a strength-based family directed manner.


  1. Comply with Head Start Performance Standards as well as Kentucky Childcare Licensing Regulations and Head Start and OVEC Policies and Procedures.
  2. Must agree to obtain a Family Development Credential with 18 months (training provided by the agency)
  3. Understand and comply with Child Care Licensing, STARS, ITERS (Infant Toddler Environmental Rating Scale), and ECERS (Early Childhood Environmental Rating Scale) as applicable to position.
  4. Provide individualized advocacy services that promote greater independence, self-improvement, and positive growth through activities such as home visits, crisis intervention strategies, goal setting and/or other supportive methods.
  5. Communicate effectively with individuals in a variety of settings.
  6. Establish and maintain a positive, productive working relationship with families.
  7. Recruit children and parental mothers eligible for the program and maintain wait list of income eligible children/prenatal mothers.
  8. Gather complete medical, dental, nutritional and developmental history. Assist families with scheduling/attending medical and dental screening, examinations and follow-up care. Provide or arrange transportation to and from appointments as needed.
  9. Meet with teachers once a week to discuss specific needs of families, attendance issues and collaborate to resolve any areas of concern.
  10. Participate in all trainings and staff meetings sponsored by agency or recommended trainings for professional learning.
  11. Develop and maintain collaborative relationships with other community service programs to broaden the scope of services Head Start/Early Head Start families receive, assist families with establishing long-term linkages with other service providers and reduce duplication of services.
  12. Make referrals to appropriate outside agencies. Document, track and follow-up on referrals and services using ChildPlus Family Service reports.
  13. Provide orientation to Head Start/Early Head Start parents along with teaching staff.
  14. Hold quarterly parent meetings.
  15. Meet with other service providers to collaborate parent training. Provide monthly training that addresses all mandated training topics.
  16. Assist families with transition between Early Head Start, Head Start and preschool programs.
  17. Assist parents with Child Care Assistance Program (CCAP) application process.
  18. Other duties as assigned by the supervisor.


This work is performed in an office setting with moderate noise due to computers, printers, and people moving about and out in the community or clients’ homes.


  • Ability to sit, stand, walk, and sit for extended periods of time
  • Ability to use stairs;
  • Ability to lift and carry parcels and packages up to 25 lbs;
  • Specific vision abilities include close and distant vision
  • Ability to communicate effectively verbally and  in writing
  • Ability to work under pressure
  • Ability to travel frequently within the community
  • Ability to accurately examine and analyze information

Reasonable accommodations may be made to those who are able to perform the essential duties of the job. 

telephone, computer, printer, copy machine, fax machine, calculator, scanner, and shredder


  • High School diploma/ GED required.
  • Must have at a minimum, a credential or certification in social work, human services, family services, counseling or a related field within eighteen months of hire.
  • Must have competency in a second language or experience working with ESL children and families.  Experience working with families and community resources preferred.


  • Must represent Catholic Charities in a positive manner in dress and presentation when meeting the public and demonstrate good networking skills and the values of Catholic Charities: welcome, strengthen and empower
  • Must have interviewing skills and experience along with assessment skills.
  • Must be able to communicate well verbally and in writing with colleagues, superiors, clients, and community personnel.
  • Must be able to manage competing demands and use time effectively.
  • Must have knowledge of and familiarity with community resources.
  • Must have valid driver’s license and personal transportation.
  • Must be able to work under pressure and handle stressful situations.
  • Must be proficient in PC skills including Microsoft Office applications such as Word and Excel, and Outlook.
  • Must be able to maintain confidentiality of information.
  • Must demonstrate self-confidence, initiative, flexibility, and a high degree of professionalism.
  • Must work well with limited supervision and be able to solve problems independently.
  • Must have physical and TB test.
  • Must clear and pass state criminal history records check and sex offender registry check prior to hire date and pass Child Abuse and Neglect state registry check (CAN) within 90 days of hire.

Education Requirements (Any)

High School Diploma/GED is Required. Bachelors degree in related field is preferred or 2 years of job placement, social work, or other services in th

Additional Information / Benefits

We offer a comprehensive benefit plan including 401k,health, dental, and vision.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan

This job reports to the Colin Triplett

This is a Full-Time position 1st Shift.

Relocation is not required and travel is not required

Number of Openings for this position: 1