Job Description

Overview

Company Description

Harrison Memorial Hospital (HMH), located in Cynthiana, Kentucky, is a 61-bed, independent, non-profit healthcare facility dedicated to providing high-quality medical services to our community since 1906. We are accredited by The Joint Commission and certified by Medicare and Medicaid, reflecting our commitment to excellence in patient care.

A Growing Network of Care

HMH is proud to offer comprehensive healthcare services through our diverse facilities and programs, including:

Harrison Memorial Hospital – A leading independent, not-for-profit hospital, providing cutting-edge medical care with a patient-centered approach.

Rural Health Clinics (RHCs) – Bringing quality primary care closer to our community, ensuring access to essential healthcare services in rural areas.

EMS Office – A highly trained Emergency Medical Services team, delivering rapid response and lifesaving care when it matters most.

KidTown Daycare – A trusted childcare facility dedicated to providing a safe, nurturing, and educational environment for our employees' families.

Specialty Clinics – Offering advanced specialty care, including cardiology, orthopedics, general surgery, and more, ensuring patients receive expert care close to home.

Clinic Pharmacy – Providing convenient, personalized pharmacy services, ensuring seamless medication management for our patients and community.

At HMH, we are committed to fostering a collaborative and supportive work environment where healthcare professionals can thrive and make a meaningful impact on the health and well-being of our community.
Join us at Harrison Memorial Hospital, where you can be part of a dedicated team delivering exceptional healthcare in a community-focused setting.

Job Skills / Requirements

Job Summary: The dual Scheduler & Driver role supports the Transportation Department by performing both clerical and transport duties. This position is responsible for coordinating Care-A-Van appointments, supporting EMS leadership with administrative tasks, and safely transporting patients to and from medical facilities. The role requires flexibility, strong organizational skills, professionalism, and a commitment to excellent patient service.Scheduler Duties:

• Schedule and confirm Care-A-Van appointments and patient transportation requests.
• Pre-register patients and verify transport eligibility.
• Answer phones, take messages, and route inquiries as appropriate.
• Greet and assist patients, staff, and visitors courteously.
• Prepare and type reports, correspondence, meeting minutes, and educational materials.
• Maintain data charts, reports, and scheduling documentation.
• Coordinate departmental meetings and assist with event logistics.
• Support EMS leadership with day-to-day administrative functions.

Driver Duties:

• Safely transport patients between HMH and affiliated medical facilities.
• Assist patients during loading/unloading and ensure a safe ride.
• Conduct daily vehicle inspections and maintain vehicle cleanliness.
• Maintain accurate logs, manifests, and fuel levels.
• Respond to transport phone calls and adjust schedules as needed.
• Comply with all safety, confidentiality, and infection control protocols.

Minimum Qualifications

Education:

• High School Diploma or equivalent

Required Licensure/Certifications (Post Hire):

• BLS Certification
• Driver’s Training
• Intellectual and Developmental Disability Awareness Training
• HIPAA Training
• Valid Kentucky Driver’s License with a clean driving record

Required Skills and Abilities:

• Strong communication, interpersonal, and customer service skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher)
• Ability to multitask in a fast-paced, high-demand environment
• Professional demeanor and confidentiality
• Familiarity with medical terminology
• Ability to operate GPS/routing systems (preferred)

Physical/Functional Requirements

• Frequent lifting (up to 49 lbs), pushing/pulling, reaching, and grasping
• Sitting and repetitive motions required frequently
• Must be able to assist patients in and out of vehicles
• Ability to work flexible shifts, including weekends and on-call as needed

Organizational Standards

• Demonstrates HMH core values: Integrity, Excellence, Teamwork, Accountability, and Compassion
• Maintains compliance with confidentiality, safety, and infection control standards
• Supports quality improvement and patient satisfaction initiatives

Education Requirements (All)

HIGH SCHOOL DIPLOMA OR EQUIVALENT

Certification Requirements (All)

BLS
Valid Drivers License
Driver’s Training, Intellectual and Developmental Disability Awareness Training, HIPAA Training