Helping You Be Well...
The Lexington-Fayette County Health Department (LFCHD) is an independent public health agency charged with helping Lexington be well since 1904 and proudly nationally accredited since 2014. Vision: The Lexington-Fayette County Health Department is a recognized leader in health promotion, health protection, personal health care and prevention of disease. Mission: The Lexington-Fayette County Health Department will improve the health of the community. In 2014 LFCHD became nationally accredited by the Public Health Accreditation Board, continued quality improvement, vaccinated 216 children, provided nutritious foods, education and referrals, provided safe and sanitary establishments when dining out, enforced the Clean Indoor Act, protected 462 Lexington pets against rabies and protected 1,921 Lexingtonians against the flu. Additionally, LFCHD responded to more than 800 reports of disease and illnesses in Fayette County, provided 2,951 TB clinical service visits, provided 5,596 HANDS home visits to first-time moms and dads, promoted the evidenced-based diabetes prevention program, provided training to about 600 licensed child care providers, improved the nutrition of adults and children, helped individuals quit using tobacco, eliminated health inequities, remained attentive to the health of more than 40,000 public school students, and was awarded with a Bluegrass Wellness at Work Healthiest Places to Work Award. LFCHD is committed to providing essential Public Health services and we employ a diversified staff of approximately 150 employees.
This position is 40.0 hours per week with full comprehensive benefits packager.
$17.2308 per hour.
Under minimal supervision performs preventive maintenance tasks, troubleshoots computer systems and peripheral equipment problems and provides end-user technical support throughout the company.
• Provides help desk support by performing extensive troubleshooting.
• Repairs computers, computer peripherals and software as needed.
• Performs upgrades and installations.
• Tracks and monitors reported problems.
• Installs new computer equipment.
• Maintains computer inventory.
• Provides telephone and multi-function device support.
• Supports and maintains user account information.
• Provides training to staff relating to hardware and software pertaining to health department.
High school diploma plus two years of personal computer support and troubleshooting experience including extensive experience with Windows 10. Of this experience, six months must have been spent in a helpdesk environment. Experience with Microsoft Office products, Word, Excel, PowerPoint, Access and Outlook on Windows platforms. CompTIA A+ or CompTIA Net+ Certification may substitute for 1-year experience. An Associates degree in Computer Science may also substitute for 1 year of experience. A valid driver’s license and a criminal background check are required.
High School Diploma/GED
Lexington-Fayette County Health Department (LFCHD) offers a comprehensive benefits package to full-time and part-time eligible employees, including paid time off (annual and sick leave accruals).
Employee benefits summary:
Medical insurance (Classic, Premium, and Investor plans offered; the Investor plan includes an HSA account that has employer contributions annually for single coverage).
Buy Back Benefit Option is offered to employees who waive insurance coverage.
Dental Insurance (Enhanced and Basic Plans offered).
Vision Insurance (Basic coverage thru medical plan and Eye Med supplemental vision insurance offered).
Other benefits incentives: Basic life insurance and long term disability; Cafeteria plans; Wellness program, Employee assistance program; paid holidays; paid annual leave and paid sick leave; and Tuition reimbursement program.
Kentucky Employees' Retirement System (New benefit eligible employees will participate in a defined benefit pension plan known as Cash Balance Plan. The account earns 4% interest on both the member contribution and the Employer Pay Credit Balance at the end of the fiscal year. When the member is eligible to retire, the retirement benefit is calculated based on the member's accumulated account balance).
Kentucky Deferred Compensation
(Employees may elect to participate in supplemental retirement plans such as tax deferred 401K, Roth 401K, 457, Traditional IRA, and Roth IRA accounts).
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Long Term Disability, Pension/Retirement, Educational Assistance
Screening Requirements: Drug Screen, Criminal Background Check
This job reports to the IT Manager
This is a Full-Time position 1st Shift.
Number of Openings for this position: 1