Inside CSR (Customer Service)
Cudahy, WI, United States of America

Overview

Superior Health Linens is a nationally accredited laundry that specializes in servicing the linen needs of local hospitals, clinics, and nursing homes throughout the Mid-West. We strive for excellence by promoting a positive work atmosphere, encouraging teamwork, great communication, ongoing training, and challenging our employees to meet the highest industry standards.

Job Skills / Requirements

Superior Health Linens is currently seeking an entry level Inside Customer Service Representative to work with our Outside Team on Customer Satisfaction. The ideal candidate will have at least 3 years of Customer Service experience with an emphasis on problem solving. You must have a professional disposition as well as the ability to stay organized, multi task, and work independently. Bilingual in English and Spanish is a plus. Computer software experience in Excel and Word is required as well as excellent math skills.

Your day will involve answering phone calls, running reports and analyzing data, creating excel worksheets, keeping inventory of stock items, creating letters, memos and marketing material. You will solve daily delivery issues, product shortage issues, customer calls on new products and daily orders. This position is fast paced and intense as you work with our Customers, Customer Service Team and Plant Production Team to achieve positive, successful outcomes for our business.

Full Time - Day Shift with occasional overtime

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, 401K/403b Plan, Paid Time Off

Screening Requirements: Employment Verification


This job reports to the Director of Customer Service

This is a Full-Time position 1st Shift.

Number of Openings for this position: 1