Job Description

Member Services Associate (Membership)
Louisville/Southern Indiana, KY, United States of America

Overview

Are you a people person who loves a great mission and looking for a fulfilling job where you can build your
leadership, communication, problem-solving and teamwork skills? Join our team today as a Member
Services Associate and be a POSITIVE CHANGE MAKER in your community!
The Y is the leading nonprofit organization committed to strengthening community by connecting all
people to their potential, purpose and each other. Every day, our team members - of all ages,
backgrounds and life experiences – work together to empower young people, improve individuals’ health
and well-being, and inspire action in and across communities.
Character is what counts at the Y, where our values – caring, honesty, respect and responsibility – shape
our culture. The Y is a diverse community where your colleagues quickly become your friends.

Job Skills / Requirements

Responsibilities:
Create welcoming environment and build genuine relationships
Answer phones, complete program registrations, membership sales and proficiently perform all
membership functions in the membership software system.
Using good listening skills, deliver member-focused tours to potential new members and provide excellent
service to active members.
Strong organizational, computer, communication and interpersonal skills desired.
The ability and willingness to learn, multi-task with good problem solving skills, along with excellent
customer service/sales skills are essential.

Position Requirement: High school diploma or equivalent, preferred minimum Age 21+

Status: Part-Time, Non-Exempt
Salary: $11/hour

Application Deadline: November 30, 2022

Additional Information / Benefits

Why should I apply?
Free membership and Program Discounts
Opportunity to participate in the Y retirement fund
Employee Assistance Program
Flexible Schedule
Career Advancement Opportunities
Chance to develop new skills and gain valuable experience
Fun, positive and caring work environment

Equal Opportunity Employer Metro United Way Agency

Benefits: Community-wide Membership


This is a Part-Time position Various shifts.